Privacy Policy — Makeupspice

Makeupspice operates this store and website to provide you with a curated shopping experience (the "Services"), powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase via the Services or otherwise communicate with us. Please read this policy carefully.

01

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect or process the following categories:

  • Contact DetailsName, address, billing/shipping address, phone, and email.
  • Financial InformationCredit/debit card numbers, payment details, transaction records.
  • Account InformationUsername, password, security questions, preferences.
  • Transaction InformationItems viewed, carted, wishlisted, purchased, returned, or cancelled.
  • CommunicationsInformation in your messages or customer support inquiries.
  • Device InformationBrowser, IP address, unique identifiers, network info.
  • Usage InformationHow and when you interact with or navigate the Services.
02

Personal Information Sources

  • Directly from youWhen you create an account, visit, use the Services, or communicate with us.
  • Automatically via the ServicesFrom your device, via cookies and similar technologies.
  • Service providersThird parties engaged to enable technology on our behalf.
  • Partners / Third partiesBusiness and marketing partners.
03

How We Use Your Personal Information

Depending on how you interact with us, we use your personal information for the following purposes:

Provide & Improve Services

Process payments and orders, manage your account, arrange shipping, enable reviews, and customize your shopping experience.

Marketing & Advertising

Send promotional emails, postal mail, and show online advertisements based on your activity and purchases.

Security & Fraud Prevention

Authenticate your account, provide a secure checkout, and detect or prevent fraudulent or malicious activity.

Customer Communication

Provide support, respond to your inquiries, and maintain our business relationship with you.

Legal Compliance

Comply with applicable laws, respond to legal process, and enforce our terms and policies.

04

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Vendors & Service ProvidersIT management, payment processing, data analytics, cloud storage, fulfillment, and shipping partners (including Shopify).
  • Business & Marketing PartnersTo provide personalized advertising and marketing services. You may opt out.
  • With Your ConsentWhen you direct us or consent to sharing, such as via social media integrations or shipping.
  • AffiliatesWithin our corporate group.
  • Business Transactions / LegalIn connection with mergers, legal obligations, subpoenas, or to enforce our policies.

You can opt out of targeted advertising based on your activity with different merchants and websites by visiting our opt-out page.

05

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify.

To learn more about how Shopify uses your data or to exercise your rights, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

06

Third Party Websites and Links

The Services may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies. We do not guarantee or take responsibility for the privacy or security of such sites.

Information you share on public or semi-public venues — including third-party social networking platforms — may be viewable by other users without limitation as to its use.

07

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

08

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information.

How long we retain your personal information depends on different factors — such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

09

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances.

Right to Access / Know

Request access to the personal information we hold about you.

Right to Delete

Request that we delete personal information we maintain about you.

Right to Correct

Request corrections to inaccurate personal information we hold.

Right of Portability

Receive a copy of your data and request transfer to a third party.

Opt out of Targeted Advertising

Opt out of the sale or sharing of your data for targeted advertising.

Communication Preferences

Unsubscribe from promotional emails at any time via the unsubscribe link.

If you reside in the UK or European Economic Area, you also have the right to object to or restrict processing, and the right to withdraw consent. Contact us or visit privacy.shopify.com for more information.

If you visit our website with the Global Privacy Control opt-out signal enabled, we will automatically treat this as an opt-out request for that device and browser. Learn more at globalprivacycontrol.org.

10

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

For the EEA, you can find the responsible data protection supervisory authority at edpb.europa.eu.

11

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent UK contracts, unless the destination country offers adequate protection.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.