Makeup Spice · Nepal

Shipping &
Delivery

Fast, reliable delivery from Kathmandu to every corner of Nepal.

Effective December 23, 2025

MS
MS
Makeup Spice
Next-day dispatch
Same-day on request
Cut-off 5 PM
SMS · Email · WhatsApp

Order Processing

From order to on its way

We work fast so your products reach you sooner. Here's exactly what happens after you confirm.

01

Next-Day Dispatch

Most orders are packed and collected within one business day of confirmation.

Standard
02

Same-Day Dispatch

Need it urgent? WhatsApp us before cut-off and we'll prioritise same-day handling.

On Request
03

5 PM Cut-off

Orders placed after 5 PM or on public holidays are processed the following business day.

Important
04

You're Notified

An automated dispatch confirmation goes out via SMS, email, or WhatsApp the moment your order ships.

Automatic

Delivery Times

Rates across Nepal

Every zone, every timeline — clearly stated. No surprises after checkout.

LocationMethodTimePartner
Kathmandu Valley
Speed Post Areas		Speed Post3–4 HoursInternal
Inside Valley
All Areas		Makeup Spice Courier1 Business DayOwn Fleet
Outside Valley
Nationwide		Nepal Can Move2–3 Business DaysNepal Can Move
Remote Areas
Rural		Local Courier Partners4+ Business DaysLocal Partners

Coverage

Three delivery zones

01
Zone
Kathmandu Valley
Own fleet · Speed Post
3 hrs – 1 day
fastest in Nepal
02
Zone
Outside Valley
Nepal Can Move
2–3 days
nationwide coverage
03
Zone
Remote Areas
Local courier partners
4+ days
we reach everywhere

Tracking

Know where your order is

Tracking details are sent automatically once dispatched. National orders track live on Nepal Can Move. Valley orders are updated by our team via WhatsApp.

Didn't receive a tracking number within 24 hours? Contact us immediately.

Track on Nepal Can Move
Order confirmedDay 0
Packed & dispatchedDay 1
In transit → your cityNow
Out for deliverySoon
Delivered—

Delivery Issues

Something went wrong?

We resolve every delivery issue with urgency. Here's exactly what to do.

1

Wrong or Incorrect Address

Double-check your delivery address before confirming. Failed attempts due to incorrect information may incur additional fees.

2

Package Damaged on Arrival

If packaging is visibly damaged, photograph everything before opening. Contact us within 24 hours — do not discard the packaging.

→ 24-hour window strictly enforced

3

Tracking Shows Delivered — Not Received

Notify us within 48 hours so we can investigate with the courier. We take missing packages seriously.

→ 48-hour window strictly enforced

Restrictions

Shipping limitations

Nepal-only — no international shipping
No P.O. Box deliveries accepted
Hazardous items subject to courier regulations
Restricted items cannot be dispatched

Questions about your shipment?

Our team responds within 24 hours. WhatsApp is fastest for urgent delivery queries.

Website
www.makeupspice.com
Email
makeupspiceorders@gmail.com
WhatsApp & Phone
9847685546
© 2025 Makeup Spice Nepal  ·  Shipping & Delivery Policy  ·  Effective December 23, 2025